Data Controller and Processing Location
In accordance with EU Regulation 2016/679 (“GDPR”) and Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, the Data Controller of personal data collected through this website is FeVi S.R.L. unipersonale, with registered office at Via Koch, 49/A-51 – 43123 Pilastrello (PR) – Italy, VAT No. 02452730340. The contact person for data protection is Mr. Federico Viglioli, who can be reached at
The data processing related to the web services of this site takes place at the above-mentioned address and/or at the facilities of third parties specifically appointed as Data Processors.
Purposes and Legal Basis of Processing
Personal data collected through this website are processed by the Controller for the following purposes:
- Website navigation and usability: legal basis – legitimate interest of the Controller and necessity to provide access to the website (Art. 6(1)(b),(f) GDPR);
- Management of contact requests sent via the contact form or email addresses: legal basis – execution of pre-contractual measures or legitimate interest (Art. 6(1)(b),(f) GDPR);
- Communication through WhatsApp or other instant messaging systems: legal basis – execution of pre-contractual measures and legitimate interest in providing assistance (Art. 6(1)(b),(f) GDPR);
- Customer support via chatbot (Landbot.io) and live chat (PureChat.com): legal basis – execution of pre-contractual measures and legitimate interest in providing support to users (Art. 6(1)(b),(f) GDPR);
- Statistical and analytical purposes through tools such as Google Tag Manager, Google Analytics, Meta Pixel, and ShinyStat, in order to analyse website traffic and improve performance: legal basis – user consent (Art. 6(1)(a) GDPR);
- Compliance with legal obligations or requests by public authorities: legal basis – legal obligation (Art. 6(1)(c) GDPR).
Processed Data
Navigation Data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
These data (such as IP addresses, domain names of computers used by users, URI/URL addresses of requested resources, request time, request method, response status code, size of the file obtained, and other parameters related to the user's operating system and browser) are collected for the sole purpose of obtaining anonymous statistical information about website use and ensuring proper functioning. The data are deleted immediately after processing, except where necessary to ascertain liability in case of computer crimes.
Data Voluntarily Provided by Users
The optional, explicit and voluntary sending of messages to the contact addresses indicated on this website, or the completion of the contact form, entails the acquisition of the sender's contact details (such as name, surname, email, phone) as well as all personal data included in the message. Such data are used exclusively to respond to user requests and are not disclosed to third parties except where necessary for service provision or by legal obligation.
WhatsApp Communication and Chat Services
The website may provide a link to WhatsApp or other instant messaging systems. The use of such channels implies the processing of data by the messaging service provider (e.g., WhatsApp Ireland Ltd. / Meta Platforms Inc.), which operates under its own privacy policy and may process data outside the EU. Users are advised not to send sensitive or confidential data via such channels.
If a chatbot (Landbot.io) or live chat (PureChat.com) is used, the data shared during conversations (e.g., name, contact, message content, or uploaded files) are processed for real-time assistance and stored only as long as necessary to respond. These services may involve third-party platforms acting as Data Processors on behalf of FeVi S.R.L. unipersonale.
Cookies and Tracking Tools
This website uses technical cookies necessary for proper operation and, with the user's consent, also functional, analytical and marketing cookies managed by third parties. In particular:
- Google Tag Manager (Google LLC) – manages tags and may activate other analytics or marketing tools. Does not collect personal data directly but may trigger other cookies.
- Google Analytics (Google LLC) – used to obtain aggregated statistical data on site usage, with IP anonymisation and data-sharing disabled. Cookies are installed only with prior consent.
- Meta Pixel (Meta Platforms Inc.) – monitors interactions between the website and Meta advertising campaigns (Facebook/Instagram). Activated only upon user consent.
- ShinyStat (Triboo S.p.A.) – web analytics platform that operates in anonymous or extended mode according to the user’s preferences.
All non-essential cookies are installed only after the user has given explicit consent via the banner or the cookie settings panel. The user can modify or withdraw consent at any time.
For full details, please refer to the Cookie Policy.
Optional Nature of Data Provision
Except for navigation data (necessary to operate the website), the user is free to provide or withhold personal data when using contact forms or chat services. Failure to provide such data may make it impossible to obtain a reply.
Processing Methods and Retention Period
Personal data are processed by electronic and, occasionally, paper-based means, using appropriate security measures to prevent unauthorised access, data loss, or misuse. Data are stored for the time strictly necessary to fulfil the purposes for which they were collected, and in any case:
- contact form data: up to 24 months after the request has been processed;
- navigation logs: up to 7 days, unless required for investigation of computer crimes;
- cookies: as indicated in the Cookie Policy.
Data Communication, Disclosure and Transfers Outside the EU
Data are not publicly disclosed. They may be communicated to third parties providing technical or organisational services (such as IT providers, hosting services, maintenance, or analytics/chat service operators) acting as Data Processors on behalf of FeVi S.R.L. unipersonale.
Some providers (e.g., Google, Meta, PureChat) may process data outside the EU (in particular, in the United States). In such cases, transfers occur under the provisions of Articles 44 et seq. of the GDPR, based on Standard Contractual Clauses or other adequate safeguards.
Processing of Special Categories of Data
FeVi S.R.L. unipersonale invites users not to send through this website, by email, chat, or WhatsApp, any data belonging to special categories under Art. 9 GDPR (e.g., data concerning health, religious or philosophical beliefs, political opinions, trade union membership, genetic or biometric data). If such data are received, they will be deleted unless processing is required by law or for legal defence.
Data Subject Rights
Data subjects may exercise, at any time, the rights provided for in Articles 15–22 of the GDPR, including:
- the right to obtain confirmation of whether their personal data are being processed and access to such data;
- the right to know the origin, purposes, and methods of processing;
- the right to request rectification, erasure (“right to be forgotten”), restriction, or portability of their data;
- the right to object to processing for legitimate reasons;
- the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal;
- the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
Requests should be addressed to:
Privacy Policy Review
FeVi S.R.L. unipersonale periodically reviews its privacy and security policies and updates them in line with legal, organisational, or technological developments. Any amendments will be published on this page and will take effect upon publication. Users are encouraged to visit this section regularly.